Moussa Solutions Web Hosting Provider has a dedicated page on its website containing its legal agreements and policies. Customers can find agreements for their products and services, such as the Universal Terms of Service Agreement, Hosting Agreement, and others. The page also includes policies and other documents, such as the Privacy Policy, Refund Policy, and Uniform Domain Name Dispute Resolution Policy. Additionally, customers can find information about ICANN Registrant Rights and the Statement of Support.

To ensure customer satisfaction, Moussa Solutions has policies like the Data Processing Addendum and Dispute On Transfer Away Form to address any concerns. You can also find these agreements and policies on Moussa Solutions Web Hosting Provider Legal Agreements and Policies page.

Moussa Solutions offers refunds on its products and services only if cancelled within the specified refund period. The refund period varies by product, and some products are not eligible for a refund under any circumstances. Customers may cancel a product at any time, but a refund will only be issued if requested within the applicable refund time frame. Moussa Solutions does not issue refunds after account closure.

The refund policy is different for customers in Brazil, the EU, and the UK. The standard refund terms for annual and monthly plans are within 30 days and 48 hours, respectively, from the date of transaction. However, security products with remediation service are non-refundable once a cleanup request has been submitted.

There are also products with special refund terms such as Ad Spend, Assisted Service, Auction Featured Listings, Auctions Additional Categories, and Domain Backorders, with specific refund policies outlined for each.