Moussa Solutions, as an official Avast Business partner, offers Avast Business Premium Remote Control, a powerful tool that enables IT administrators to connect to and manage devices remotely, providing instant support anytime, anywhere.
Key Benefits
- Increase Efficiency: Manage IT support needs remotely, reducing time and effort.
- Reduce Costs: Eliminate the need for on-site visits and cut travel costs.
- Exceed Satisfaction: Deliver superior support services while keeping operational expenses low.
- Centralized Management: Manage all Avast Business solutions on a unified platform.
How It Works
Avast Business Premium Remote Control allows IT admins to connect to both Windows and Mac devices over the internet, making troubleshooting more efficient. With built-in tools for real-time issue resolution, IT professionals can help users fix problems on the spot.
Key Features
- Keyboard Matching: Synchronize keyboard layouts between devices.
- Restart and Resume: Restart connections without interrupting sessions.
- Pause Session: Temporarily halt and resume ongoing sessions.
- Multiple Monitors: Switch between different screens seamlessly.
- Session Notes: Document observations during and after the session.
- Vital Device Information: Access hardware and software details.
- Session Recording: Record sessions for follow-up or training purposes.
- File Transfer: Share files securely between devices.
- Encrypted Connection: Ensure secure and encrypted communication.
- Audit and Reports: Track admin connections, session durations, and more with detailed logs.
Choose a Plan that Fits Your Business
- Basic Remote Control (Free): 5 sessions per month, 15-minute session limit.
- Premium Remote Control - Tier 1: Unlimited sessions, one admin per session.
- Premium Remote Control - Tier 2: Fully unlimited sessions and support for multiple admins.
About Avast Business
With over 30 years of experience, Avast Business delivers trusted cybersecurity solutions for small and growing businesses. As an official partner, Moussa Solutions helps provide these tools to ensure your business remains secure and efficient.